Anything we would have to subcontract
The whole proposition is that the people you talk to do the work. Taking a job we would pass on, with a margin attached, would make the rest of this site a lie.
The studio
Creative Moonlight Studio is a small in-house team. The people who answer your first email are the people who design it, build it, cut it and post it. Nothing is subcontracted, which is both the best and the most limiting thing about us.
How we work
Most process sections describe a project in which the client has no obligations. That project does not exist, so this one lists both sides.
One conversation, then we write down what we heard and send it back. If the written version is wrong, it is much cheaper to find that out here.
From youAn hour, and someone who can actually decide.
One price for the scope as written, and the order things will happen in. Both are agreed before anything starts, and the number does not move unless the scope does.
From youA yes, or a redraft of the brief.
You see it while it is rough rather than at a reveal. Reveals exist to prevent feedback, and feedback is the cheapest thing in the process.
From youComments within a couple of days, so nothing stalls.
Collected, considered and done together — not a drip of single changes over three weeks, which is how budgets quietly disappear.
From youOne consolidated set of notes, from everyone who has an opinion.
Everything editable, structured, in one folder: layered artwork, project files, the CMS, the prompts. You can take it elsewhere afterwards and we would rather you could.
From youSomewhere to put it, and ideally a person who owns it.
The claim
If the right-hand column is a dealbreaker, a larger agency is a better fit and we will say so on the first call rather than in week four.
The refusals
A capabilities list tells you what a studio can do. This tells you what it is — which is the more useful of the two before a first call.
The whole proposition is that the people you talk to do the work. Taking a job we would pass on, with a margin attached, would make the rest of this site a lie.
Work reviewed by a committee gets averaged until it is safe, and then everyone is disappointed with the result. We would rather not take your money for that.
The speed on this site comes from generating, not from working nights. If the deadline is immovable we will tell you what actually fits in it — usually less than you hoped.
Nobody can promise that, including the people who do. We can promise work you would put your name on, published consistently, which is the closest honest thing.
If you want to see how we think about your problem, we will do that as a small paid piece of work. Doing it unpaid means somebody else's project subsidised yours.
If it cannot go on the work page, something has gone wrong — either with the brief or with us. It is a useful test to apply before starting rather than after.
If none of those describe your project, the next step is a written brief and a fixed number — usually within a few days of the first call.
Start a project
No account managers, no discovery-call funnel. You get the team doing the work.