+91 9871448989 himanshu.chawla@irisglobal.in

VE Commercial Vehicles:
Tier-4 Reliability

Supporting Critical Plant Operations in Madhya Pradesh & Pan India.

CLIENT

VE Commercial Vehicles

INDUSTRY

Automotive Manufacturing

LOCATION

Madhya Pradesh (Plant)

GROWTH

100%+ Fleet Increase

THE CHALLENGE

Solving the Tier-4 Logistics Puzzle

For a manufacturing giant like VE Commercial Vehicles (A Volvo Group & Eicher Motors JV), downtime is not an option. However, their plant in a Tier-4 location faced severe service support issues.

The existing vendor struggled with delayed response times and late supplies for consumables. This created high downtime at the plant—a critical site where documentation flow drives production speed.

"We started servicing 12 Xerox machines. Within 7-8 months, due to our reliability, we expanded to servicing 26 machines, and the number keeps growing."

Operational Excellence Delivered

Local Spare Inventory

We established a local warehouse to manage consumables and spares, ensuring immediate delivery to the plant.

Prompt Onsite Support

Guaranteed prompt response over phone and onsite engineer visits for any Xerox machine issue.

Rapid Fleet Scaling

Seamlessly scaled operations from 12 to 26+ machines in under 8 months without service degradation.

Localized Engineering

Arranged dedicated local support teams to overcome the geographical challenges of the Tier-4 location.

SUCCESS STORIES

Trusted by Industry Leaders

Real-world examples of our round-the-clock MPS solutions.