+91 9871448989 himanshu.chawla@irisglobal.in
Zomato

Scaling Quick Commerce
Through Intelligent Infrastructure

End-to-end integration: From HQ Offices to Dark Stores and Rider Fleets.

Client

Zomato

Industry

Food Tech / Quick Commerce

Scope

MPS, AV, Mobility & Infra

Location

PAN India Presence

THE CHALLENGE

Hyper-Growth Requires
Hyper-Efficiency

As India's leading food aggregator and quick commerce giant, Zomato operates on speed. Their rapid expansion required a technology partner capable of unifying diverse operational needs—from the boardroom to the delivery bike.

They faced critical challenges in managing print security at corporate offices, ensuring 100% uptime at "Dark Stores" (warehouses), and managing the lifecycle of thousands of rider assets.

"IRIS Waves delivered a unified ecosystem. From securing our documents with Xerox to powering our dark stores, they integrated intelligence into our infrastructure."

Key Outcomes

  • Zero Downtime in Darkstore Power Infra.
  • Secure Printing across multiple floors.
  • Enhanced Rider Engagement via R&R programs.

Integrated Solutions Delivered

MPS with Xerox

Implemented Xerox Managed Print Services to ensure document security and workflow optimization.

Meeting Rooms AV

State-of-the-art Audio/Video integration for seamless collaboration in corporate meeting rooms.

Power Conditioning (Darkstores)

Critical power infrastructure setup at Darkstores to ensure 24/7 operations for quick commerce.

Mobility for Riders

Device and technology management for the delivery fleet, ensuring connectivity on the move.

R&R Gifting for Riders

PAN India Rewards & Recognition gifting program management to boost rider morale.

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